Shipping Policy
At Donut Dream Delights, we aim to ensure that your treats are delivered fresh and on time. Below are the details of our shipping and delivery process:
1. Delivery Areas
- We currently deliver to select locations within [City/Region].
- Delivery availability is determined based on your provided address during checkout.
2. Delivery Time
- Orders are typically delivered within [X hours] of confirmation.
- Specific delivery slots can be selected during checkout, subject to availability.
- We do not guarantee exact delivery times but strive to meet your selected time slot.
3. Shipping Charges
- Delivery charges are calculated based on the distance from our location.
- Free delivery may be available for orders exceeding [Amount] or during special promotions.
4. Order Cut-Off Times
- Same-day delivery is available for orders placed before [Time].
- Orders placed after the cut-off time will be delivered the next day.
5. Handling and Packaging
- All orders are packed carefully to ensure freshness and prevent damage during transit.
- We recommend consuming products promptly upon delivery for the best experience.
6. Missed Deliveries
- If you are unavailable at the time of delivery, we will attempt to contact you.
- In case of a failed delivery, the order will be returned to our store, and a re-delivery fee may apply.
7. Limitations
- We are not responsible for delays caused by unforeseen events, such as weather, traffic, or force majeure circumstances.
- Shipping services are not available on certain holidays or special occasions unless otherwise specified.
8. Contact Us
For inquiries about shipping or delivery, please contact us:
Email: donutdreamdelights@gmail.com
Phone: +91 8618745117